Your personal assistant 24 hours a day 7 days a week
Mutika Concierge offers customized assistance to the members of its exclusive club.
Inspired by the noble, ancient figure of the “Concierge”, working in the grand mansions of Europe’s XIIth century aristocracy to ensure guests a perfect hospitality, Mutika has made up your very own Concierge: an innovative XXIst century figure, a highly  expert consultant, perfectly able to assist  our clients, whatever might be their expectations, who require quick, time-effective and flexible solutions.
Mutika Concierge’s main mission is providing total assistance to both our corporate and individual clients.
Wherever you are, Mutika Concierge will be there for you, ready to find the most adequate solutions for your organizational and logistic requirements, as well as perfect options for your free time!
Thanks to its rich, tightly knit network of contacts and International relationships, Mutika is able to guarantee high standard services and cost-effective solutions for each and every type of requirement.
Mutika Concierge is a personal assistant: it takes care of our clients, their schedule and, by relieving them of daily organizational and logistic inconvenience, it is able to make their dreams come true. Thanks to Mutika Concierge our clients’ lives become less complicated, more enjoyable and filled with new emotions.
Mutika Concierge is always at its members’ service, to guarantee the highest quality and to find the most cost-effective solution for any possible requirement, be it a business trip, a holiday or simply daily needs.
With a personal assistant at their service 24 hours a day 7 days a week taking care of any kind of request, Mutika Concierge gives its members a unique opportunity: the privilege to make the most of their time in every situation.
Mutika Concierge offers customized assistance to the members of its exclusive and privileged circuit.
Members of Mutika Concierge are given a “key” which enables them to access its exclusive services and, moreover, opens the door of a new lifestyle. You will be able to take care of yourself, of your business and of your free time, knowing that a personal assistant is looking after all the rest.
Mutika Concierge Gold Key and Mutika Concierge Platinum Key open the doors to
• Business and leisure travel consulting service;
• Consulting services for all aspects of air transport: ticketing, choice of airline company, seating assignment, Hub to use for International stopovers;
• Last minute assistance in case of inconveniences caused by flight cancellations, loss of flights or other causes;
• Boat and train ticketing;
• Consulting services for all aspects of accommodation bookings : choice of the hotel, location, room type adequate to specific personal requirements (near/far from lifts, non-smoking, extra pillows, shower/bathtub etc..);
• Consulting services for booking of chauffeur driven vehicles as well as booking of motorcycles , helicopters, private jets, yachts;
• Automatic inclusion into all fidelity card programs for frequent flyer miles as well into hotel and vehicle booking preferred programs.
• Booking of restaurants of all categories in any city;
• Advices and tips on newly opened restaurants, latest gastronomic trends and greatest emerging chefs;
• Not only food : a complete list of one-of-a-kind restaurants culturally important, featuring particular architecture or located in unique settings;
• Private experiences : booking of premier chefs for home dining or private parties.
WHAT IS HOT
• Constantly updated news on cultural events and shows;
• Constant information on movies, theatres, art galleries, concerts, fashion shows and any other kind of event worldwide.
• Every city, custom-made: advice on shopping and shop addresses to find anything you might desire;
• Private shopping and shopping by window;
• Exclusive sales previews in Mutika Concierge’s partner shops.
PERSONAL ASSISTANT FOR
• Reporting the loss of a property and claiming for damages in case of luggage loss;
• Ticketing for theatres, shows and cultural events;
• Purchasing and delivering bouquets and gifts;
• Request of travel miles or hotel points in case of due credits;
• Passport renewal and Visa issues;
• Communication with supplying companies for the solution of any kind of problem (phone companies, Sky, internet connection);
• Payment of fines and filing of claims for reduction;
• Filing of necessary bureaucracy for refunds in case of medical expenses, or other, which may apply to managers and freelance workers.
|What is Hot||V||V|
|Free Access to Mutika Travel and travel consulting services||V||V|
|Discount on consulting services for airline, hotel, private vehicle etc.||50%||100%|
|Annual Membership Fee||€ 200,00||€ 300,00|
Special promotion for new Mutika Platinum Key members: receive a free Mutika Concierge Gold Key as a very special gift for a friend or loved one!
Mutika Concierge members enjoy a privileged access to all other Mutika Group services, especially to those of Mutika EMC:
• Event organisation in Italy and other countries;
• Sourcing and contacting of hotels and event venues;
• Organisation of welcome, gala and farewell dinners;
• Organisation of private parties, weddings, celebrations, birthdays and special events;
• Planning meetings and conferences;
• Creation and organization of guided city tours and exclusive private visits;
• Transfer by luxury car, van etc.. with private chauffeur;
• Cost effective high quality solutions.